At InterFocus we pride ourselves on providing a full service package, not only do we deliver you a project containing high quality products which are supplied and fitted on time and to budget.
We also deliver excellent after sales care, InterFocus strives to ensure our customers are fully satisfied with all aspects of the project from start to finish.
After Sales Service
Our after sales care provides you with information on the products and services you have received during your project, this information pack includes:
- Warranty information on any appliances and our products.
- Drawings of the projects containing layout information.
- Manuals for any appliances.
- Electrical Certificates for any works undertaken.
- O&M Manual containing details on the project including specifications of materials used, colours, paint codes etc.
- Information on how to report snagging and defects should they arise.
At InterFocus the management team value your opinion and feedback, we invite all our customers to fill in our feedback form to let us know about delivery, installation, your project manager and the on-site staff that under took the build process. To maintain a high level of service and standards we review your comments and take action where necessary to improve our procedures and products.